TL
T L
1 reviews | Active since Dec 2017
29 Aug 2023, 10:48
0 Rating
If I can give them 0 stars I would. I wish I never put my son in this school. Not only did his marks drop from 60-80% average to 20-50% but I experience immense frustration in getting people to speak to me on the phone. They are all working from home and you are not able to speak to any of the teachers. There was just 1 contact which was supposed to be available but the calendar shows she is booked out for the rest of the year. I am just grateful that the old school accepted my son back. Please do not send your child to this school!
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Replies (1)UCT Online High School's replyOfficial
01 Sept 2023, 16:45Hi Talita,
We are sincerely sorry to hear that your experience of UCT Online High School didn't match up to your expectations. It's important to note that the change from brick & mortar to online school is quite a big jump for any learner and it is quite normal for their marks to slightly decrease with the adjustment, especially when a learner joins later in the year. We constantly welcome and encourage feedback from our learners and guardians, so we appreciate your feedback, and wish your son only the best with his future learning.
Best regards,
The UCT Online High School Team
We are sincerely sorry to hear that your experience of UCT Online High School didn't match up to your expectations. It's important to note that the change from brick & mortar to online school is quite a big jump for any learner and it is quite normal for their marks to slightly decrease with the adjustment, especially when a learner joins later in the year. We constantly welcome and encourage feedback from our learners and guardians, so we appreciate your feedback, and wish your son only the best with his future learning.
Best regards,
The UCT Online High School Team
UCT Online High School's reply01 Sept 2023, 16:45
Official
Hi Talita,
We are sincerely sorry to hear that your experience of UCT Online High School didn't match up to your expectations. It's important to note that the change from brick & mortar to online school is quite a big jump for any learner and it is quite normal for their marks to slightly decrease with the adjustment, especially when a learner joins later in the year. We constantly welcome and encourage feedback from our learners and guardians, so we appreciate your feedback, and wish your son only the best with his future learning.
Best regards,
The UCT Online High School Team
We are sincerely sorry to hear that your experience of UCT Online High School didn't match up to your expectations. It's important to note that the change from brick & mortar to online school is quite a big jump for any learner and it is quite normal for their marks to slightly decrease with the adjustment, especially when a learner joins later in the year. We constantly welcome and encourage feedback from our learners and guardians, so we appreciate your feedback, and wish your son only the best with his future learning.
Best regards,
The UCT Online High School Team
