MC
Mike C
1 reviews | Active since Sept 2011
14 Sept 2023, 12:42
Bad Service Security
Experience bad, no response and no answer of calls on any contact number. Also took double debit order off account and when/of someone answers, cannot give straight answer why. Currently at bank to do a dispute and reversal.
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Mike C's updateReviewer Update
15 Sept 2023, 07:38After the posting of this complaint, the Admin finally emailed me the Invoice (hand written) and noted that it was correct and that I must remove my statement off Hello Peter as the amount charged was correct.
I responded politely thank you for the clarification, that I will then alter / response on my Hello Peter review (with this reply) that the amount was correct but the main issue still that after 2 weeks of requesting the invoice / clarity, only after a public complaint came to light that there was response.
I have requested now from the Company to send me the invoice and banking details as the amount was reversed. So far no response. Will see what transpires.
I responded politely thank you for the clarification, that I will then alter / response on my Hello Peter review (with this reply) that the amount was correct but the main issue still that after 2 weeks of requesting the invoice / clarity, only after a public complaint came to light that there was response.
I have requested now from the Company to send me the invoice and banking details as the amount was reversed. So far no response. Will see what transpires.
MC
Mike C's update15 Sept 2023, 07:38
Reviewer Update
After the posting of this complaint, the Admin finally emailed me the Invoice (hand written) and noted that it was correct and that I must remove my statement off Hello Peter as the amount charged was correct.
I responded politely thank you for the clarification, that I will then alter / response on my Hello Peter review (with this reply) that the amount was correct but the main issue still that after 2 weeks of requesting the invoice / clarity, only after a public complaint came to light that there was response.
I have requested now from the Company to send me the invoice and banking details as the amount was reversed. So far no response. Will see what transpires.
I responded politely thank you for the clarification, that I will then alter / response on my Hello Peter review (with this reply) that the amount was correct but the main issue still that after 2 weeks of requesting the invoice / clarity, only after a public complaint came to light that there was response.
I have requested now from the Company to send me the invoice and banking details as the amount was reversed. So far no response. Will see what transpires.