VH
Vuyolwethu H

1 reviews | Active since Jul 2022

14 Jul 2022, 17:19

Unprofessional and unruly stuff

The consultants at Idutywa branch are unruly and unprofessional. A consultant asked my mother to sit and wait only for her not to assist me all in the name that it’s late and she started dancing right after. She was so rude and im disappointed in their service

0
Replies (1)
Ubank
Ubank's reply15 Jul 2022, 08:52
Official
Dear  Vuyolwethu Herm****, 

We thank you for reaching out to us and allowing us an opportunity to investigate. The matter has been assigned to our Customer Care team for immediate attention and please be advised that all future correspondence will be directed to the provided contact details. 

 Kind regards

Fumane Khothu (Channel Service Manager)