AJ
Adeline J

1 reviews | Active since Nov 2018

11 Nov 2022, 11:25

Ubank service horrible

I am very frustrated with ubank service. Their call centre is a nightmare. They do not help when you need help. I have paid up my loan but they are still deducting money from my bank account.

0
Replies (1)
Ubank
Ubank's reply11 Nov 2022, 15:31
Official
Dear Adeline Jinga , 

We thank you for reaching out to us and allowing us an opportunity to investigate. The matter has been assigned to our Customer Care team for immediate attention and please be advised that all future correspondence will be directed to the provided contact details. 

 Kind regards

Fumane Khothu (Channel Service Manager)