TM
Theo M

1 reviews | Active since Jul 2019

26 Aug 2019, 10:54

Ubank employees are *********

Good Morning

I would like to share with people using Ubank. There is a colleague of mine who is also a very close friend who was forced into a car and later on beaten and left alone in bushes after he withdrew money from ubank Westonaria last week. I am sharing this because my colleague is not the first victim of this brutality, I have heard more than 5 stories of the same nature of victims who have withdrawn money from the same bank and they don't reach their destination still having their monies. These cases are reported to the local police but there is no single victim which I know of that has got a report that the perpetrators are arrested . We believe this is a inside job by ubank employees. Somebody please help us.

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Replies (1)
Ubank
Ubank's reply26 Aug 2019, 13:25
Official
 Dear Theo,  We thank you and acknowledge receipt of your complaint. The matter has been escalated for immediate attention and kindly note that all future correspondence on the matter will be directed to the provided contact details.  At Ubank we value all our customers and always endeavour to provide safe, secure and reliable banking solutions. Your complaint has been prioritized for investigation.  Sincerely yours, 

Kunene Emmanuel (Ubank Customer Service Manager)
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