BV
Barbara V
1 reviews | Active since Aug 2012
31 Mar 2021, 11:10
SERVICE NILL AND VOIDED
SINCE JANUARY 2021 MY CREDIT PROFILE HASNT BEEN UPDATED I HAVE SPOKEN TO U BANK NUMEROUS TIMES AND NOTHING IS BEING DONE . NOT TO MY SURPRISE BUT NEVER A LESS 2 MONTHS PAYMENTS - BALANCE REMAIN THE SAME AND WHEN I ASKED THME IF THEY DO CONSOLIDATION LOANS YES THET DO GUESS IN WHICH AREAR .. ALL THE AREAS A WHITE WOMEN WONT GO INTO . :( I AM VERY DISSAPOINTED WITH THEM I HAVE COUNTLES TROUBLES WITH THEM AND NOTHING IS BEING DONE .. NEVER SEEN SUCH RACIMS IN MY LIFE YES WE ALL GET IT ..
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Ubank's replyOfficial
06 Apr 2021, 19:07Dear Mrs Mac Vay,
Thank you for bringing the matter to our attention and allowing us an opportunity to investigate. It has since been escalated and assigned to a specialist for immediate attention.
We apologise sincerely for any inconvenience we may have caused.
Sincerely,
Kunene Emmanuel
(Customer Service Manager)
Thank you for bringing the matter to our attention and allowing us an opportunity to investigate. It has since been escalated and assigned to a specialist for immediate attention.
We apologise sincerely for any inconvenience we may have caused.
Sincerely,
Kunene Emmanuel
(Customer Service Manager)
Ubank's reply06 Apr 2021, 19:07
Official
Dear Mrs Mac Vay,
Thank you for bringing the matter to our attention and allowing us an opportunity to investigate. It has since been escalated and assigned to a specialist for immediate attention.
We apologise sincerely for any inconvenience we may have caused.
Sincerely,
Kunene Emmanuel
(Customer Service Manager)
Thank you for bringing the matter to our attention and allowing us an opportunity to investigate. It has since been escalated and assigned to a specialist for immediate attention.
We apologise sincerely for any inconvenience we may have caused.
Sincerely,
Kunene Emmanuel
(Customer Service Manager)