PATHETIC SERVICE FROM *****ULENT DEPARTMENT

Good day to whoever I am supposed to Comunicate with as there as been more than one person I've been emailing and calling In the last 2 months!.

1stly The call center can NEVER help me .

The Last I heard from My Business banker was on the 7th of August.

it is now the 4th of September.

I have heard NOTHING from Capitec or the detective that is supposed to be working on my case.

I refuse to simply accept that my money is gone as the same thing happened in the month of May and I was informed that the money ****** from my account was already utilized hence it could not be traced.

Surely there should be answers by now?? Surley CAPITEC should have insurance to cover such losses. As This is due to their inability to keep my money safe!

And as a business holder with a business account I am absolutely disappointed in the service I am receiving and I wlll take my business banking elsewhere.

I will also proceed to contact the ombudsman and Inform them of the lack of service I've received from Capitec and to take it another step further I will take this to social media as well as Our local newspapers.

I think That I have been patient long enough and today my patience stops.

I need answers today!!!

Ms Heather Weitz