MR
Masechaba R
1 reviews | Active since Jan 2019
05 Aug 2021, 09:28
Lack of assistance is an indication of bad management.
For almost 2 weeks since the 23/07/ I have been emailing and requesting that I be sent a settlement letter. and none of the consultancy are responding to my request I have made it clear that I may not be able to continue paying as of the coming month and wish to settle the last remaining installment on my Loan but then no response is this their way of keeping you in their books? I have send numerous emails to ***it and have not been responded to.
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Ubank's replyOfficial
30 Sept 2021, 10:38Dear Masechaba,
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
Ubank's reply30 Sept 2021, 10:38
Official
Dear Masechaba,
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel