JJ
Johannes J
1 reviews | Active since Aug 2021
07 Aug 2021, 23:13
Avoid them at all cost.
WARNING!!!!!! If you want to have your credit! credibility! messed-up! Take out a loan with these guys. They debit your account on time religiously and then report you as arrears or slow payer with Experian credit bureau. I have been battling for moths to get it rectified. AVOID borrowing from them at all cost!!!!
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Replies (5)0
Replies (5)
Ubank's replyOfficial
30 Sept 2021, 10:34Dear Johannes,
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
Ubank's reply30 Sept 2021, 10:34
Official
Dear Johannes,
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
We thank you for bringing the matter to our attention and allowing us an opportunity to investigate. We can confirm that the matter was escalated to the relevant department for attention and thus further correspondence on the matter will be directed to you on the provided contact details.
We apologise sincerely for any inconvenience we may have caused.
Warm regards,
Kunene Emmanuel
JJ
Johannes J's updateReviewer Update
12 Oct 2021, 21:19Dear Kunene,
To date i have not heard a thing!! neither have I received any correspondence regarding your email promises above neither have you have made any attempt to rectifying any of the errors on my account. I have now lodge a complaint with the national ombudsman. I will pursue the matter to court for defamation of character with false information you supply the credit bureau with every month regarding my payments if need be.
Johannes .
To date i have not heard a thing!! neither have I received any correspondence regarding your email promises above neither have you have made any attempt to rectifying any of the errors on my account. I have now lodge a complaint with the national ombudsman. I will pursue the matter to court for defamation of character with false information you supply the credit bureau with every month regarding my payments if need be.
Johannes .
JJ
Johannes J's update12 Oct 2021, 21:19
Reviewer Update
Dear Kunene,
To date i have not heard a thing!! neither have I received any correspondence regarding your email promises above neither have you have made any attempt to rectifying any of the errors on my account. I have now lodge a complaint with the national ombudsman. I will pursue the matter to court for defamation of character with false information you supply the credit bureau with every month regarding my payments if need be.
Johannes .
To date i have not heard a thing!! neither have I received any correspondence regarding your email promises above neither have you have made any attempt to rectifying any of the errors on my account. I have now lodge a complaint with the national ombudsman. I will pursue the matter to court for defamation of character with false information you supply the credit bureau with every month regarding my payments if need be.
Johannes .
Ubank's replyOfficial
21 Oct 2021, 08:41Dear Mr Jordaan,
We thank you for your correspondence and kindly note that we sent you a correspondence to your provided email.
We apologise sincerely for any inconvenience caused.
Warm regards,
Kunene Emmanuel
We thank you for your correspondence and kindly note that we sent you a correspondence to your provided email.
We apologise sincerely for any inconvenience caused.
Warm regards,
Kunene Emmanuel
Ubank's reply21 Oct 2021, 08:41
Official
Dear Mr Jordaan,
We thank you for your correspondence and kindly note that we sent you a correspondence to your provided email.
We apologise sincerely for any inconvenience caused.
Warm regards,
Kunene Emmanuel
We thank you for your correspondence and kindly note that we sent you a correspondence to your provided email.
We apologise sincerely for any inconvenience caused.
Warm regards,
Kunene Emmanuel
JJ
Johannes J's updateReviewer Update
28 Nov 2021, 00:24One month later, I see my credit history still hasn't been updated neither resolved, on any of the credit bureaus, it still shows I am still in arrears and that I have missed payments on your side, although i have over and over requested for it to be rectified, they only difirance is now you have double loaded the information making it to appear I have two loans with your firm now. Your firm and staff must be by far the most *********** bunch i have ever had to deal with. Therefore would you be so kind and provide me with a latest statement as I will be going legal now, I have spoken to the national credit regulator umbudsmen and await the latest statement.
JJ
Johannes J's update28 Nov 2021, 00:24
Reviewer Update
One month later, I see my credit history still hasn't been updated neither resolved, on any of the credit bureaus, it still shows I am still in arrears and that I have missed payments on your side, although i have over and over requested for it to be rectified, they only difirance is now you have double loaded the information making it to appear I have two loans with your firm now. Your firm and staff must be by far the most *********** bunch i have ever had to deal with. Therefore would you be so kind and provide me with a latest statement as I will be going legal now, I have spoken to the national credit regulator umbudsmen and await the latest statement.
Ubank's replyOfficial
29 Nov 2021, 12:18Dear Mr Jordaan,
We thank you for reaching out to us and allowing us an opportunity to investigate. We would like to believe that the matter has been addressed accordingly, an in an event that you still need further assistance please feel free to contact us.
We apologise sincerely for any inconvenience we may have caused.
Yours sincerely
Kunene Emmanuel (Customer Service Manager)
We thank you for reaching out to us and allowing us an opportunity to investigate. We would like to believe that the matter has been addressed accordingly, an in an event that you still need further assistance please feel free to contact us.
We apologise sincerely for any inconvenience we may have caused.
Yours sincerely
Kunene Emmanuel (Customer Service Manager)
Ubank's reply29 Nov 2021, 12:18
Official
Dear Mr Jordaan,
We thank you for reaching out to us and allowing us an opportunity to investigate. We would like to believe that the matter has been addressed accordingly, an in an event that you still need further assistance please feel free to contact us.
We apologise sincerely for any inconvenience we may have caused.
Yours sincerely
Kunene Emmanuel (Customer Service Manager)
We thank you for reaching out to us and allowing us an opportunity to investigate. We would like to believe that the matter has been addressed accordingly, an in an event that you still need further assistance please feel free to contact us.
We apologise sincerely for any inconvenience we may have caused.
Yours sincerely
Kunene Emmanuel (Customer Service Manager)