UBA Corporate Gifts - Stay away

I have never had such poor service. Ordered and paid for goods as well as courier services on 23 November 2019 and still after almost a month haven't received my order. The contact number on the website or email does not work, they don't provide you with a tracking or waybill number. I had to phone the courier directly to find out where the parcel is and was notified that they never collected the parcel. I have to try and find out where the parcel is at this stage, because neither UBA nor the courier company is giving feedback. I will NEVER use them again !!!!