Sell items that are out of stock and can’t fulfil orders.

I ordered items online and it was meant to take 3 days to process. 10 days later I had no update on my order so I was forced to call them countless times with promises of “the stock is arriving today”. That same excuse was used a few times on different days. Finally the excuse changed to “the wrong item was shipped to us by supplier”. Two weeks later, and NO correspondence at all from their side despite the many empty promises that they would let me know what is happening. I had to call to get updates and no one seems to have a clue of what they are doing. I was finally promised a full refund by Aasiya, which I hope will get processed promptly. The customer service is absolutely shocking and I will definitely never support this business.