UB Leisure
Claimed Business
|4.6|11 Reviews (last 12 months)|This business does not respond to reviews
UB Leisure
Claimed Business
|4.6
11 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, UB Leisure is widely praised for a friendly, knowledgeable sales floor and a smooth buying journey for motorbikes, off-road machines and Sea-Doo jet skis. Buyers repeatedly name Eric, Isabella, Tansey and Schalk for patient guidance, quick finance and insurance arrangements, sorted documentation and fast, memorable deliveries at the Pretoria branch. The main concern raised involves after-sales support, where one side-by-side buyer reported undisclosed mechanical faults, costly repairs and unanswered follow-ups, suggesting pre-owned condition disclosure and warranty response need attention.
Performance(last 12 months):
Trustindex Rating
5.1NPS Score
100Very Likely
TrustIndex
5.1
NPS Score
100
Recommended: Very Likely
Review Distribution
4.6|11 Reviews
Oct '25 - Sep '26
Recent reviews (11)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceR
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Craig
1 reviews | Active since Feb 2026
12 Feb 2026, 09:25
Had a great experien...
Had a great experience dealing with Eric in the purchase of my recent seadoo jet ski, very efficient and helpful and the deal was done and ski delivered on 2 days, all documentation was also sorted with no issues
Helpful (0)
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Craig
1 reviews | Active since Feb 2026
12 Feb 2026, 09:25
Had a great experien...
Had a great experience dealing with Eric in the purchase of my recent seadoo jet ski, very efficient and helpful and the deal was done and ski delivered on 2 days, all documentation was also sorted with no issues
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André
1 reviews | Active since Feb 2026
11 Feb 2026, 19:58
Eric at UB Leisure is very helpfull and provides great customer service
Eric at UB Leisure is very helpfull and provides great customer service. They sell good quality bikes and you get what you pay for. I won't shop anywhere else.
Helpful (0)
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André
1 reviews | Active since Feb 2026
11 Feb 2026, 19:58
Eric at UB Leisure is very helpfull and provides great customer service
Eric at UB Leisure is very helpfull and provides great customer service. They sell good quality bikes and you get what you pay for. I won't shop anywhere else.
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Replies (0)DJVR
Dani'lle Janse Van Rensburg
1 reviews | Active since Sept 2024
9 Feb 2026, 15:15
Tansey and Isabella at UB Lesiure🥇
My fiancé and I were blessed enough to visit UB Leisure Pretoria yesterday, and we walked out with quality off-road motorcycles and an unforgettable experience. From the moment we arrived, the service was exceptional. Tansey, our salesman, was incredibly patient and took the time to walk us through the off-road options, ensuring we found exactly what we were looking for. He answered all our questions thoroughly and even offered us drinks while we waited, which really made us feel welcome. Isabella assisted us throughout the entire application process and truly went above and beyond by arranging the most affordable insurance for us. Her professionalism and dedication made the process smooth and stress-free. From the kind receptionist, to the helpful salesman, and the amazing finance lady, we can honestly say we would recommend UB Leisure Pretoria any time of the day. The delivery was absolutely exceptional and is definitely a forever memory made. They offer an incredible range of options, from new to used, with something for everyone. Thank you, UB Leisure Pretoria!
Helpful (0)
|Replies (0)DJVR
Dani'lle Janse Van Rensburg
1 reviews | Active since Sept 2024
9 Feb 2026, 15:15
Tansey and Isabella at UB Lesiure🥇
My fiancé and I were blessed enough to visit UB Leisure Pretoria yesterday, and we walked out with quality off-road motorcycles and an unforgettable experience. From the moment we arrived, the service was exceptional. Tansey, our salesman, was incredibly patient and took the time to walk us through the off-road options, ensuring we found exactly what we were looking for. He answered all our questions thoroughly and even offered us drinks while we waited, which really made us feel welcome. Isabella assisted us throughout the entire application process and truly went above and beyond by arranging the most affordable insurance for us. Her professionalism and dedication made the process smooth and stress-free. From the kind receptionist, to the helpful salesman, and the amazing finance lady, we can honestly say we would recommend UB Leisure Pretoria any time of the day. The delivery was absolutely exceptional and is definitely a forever memory made. They offer an incredible range of options, from new to used, with something for everyone. Thank you, UB Leisure Pretoria!
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