NN
Nick N

1 reviews | Active since Mar 2021

03 May 2021, 11:28

Incredibly bad experience

I want to make sure this review stays up, even though Tyres.co.za has tried to remove it five times.

I do not recommend Tyres.co.za to anyone based on my experience and the experience of others. The company said the set of Pirelli tyres that I purchased was in-stock and would be fitted within a week. Nearly three months later - after many calls and whatsapp messages with the founder - there was no fitment in sight. The founder of the company promised me discounts if I kept waiting a little longer. This continued for months, until finally I said I wanted a refund. The founder continued to delay on giving me a refund, until I got an attorney involved.

According to the founder, the delay was caused by a 'one-time problem implementing a new delivery system'. However, I was shocked to see that despite having a 'problem with the delivery system', Tyres.co.za continued to not only sell tyres, but promote them with a sale on their website. This prompted me to read other reviews and discover that many other customers have had the same issue, and it appears to be a common trend spanning back months and years.

When I posted this review, the founder called me and "offered" me a free set of tyres to take it down. I said no. I have no trust for this company, and I would not recommend it to anyone.

0
Replies (0)