The customer is NOT always right

The customer is not always right. I have to admit. I was fed-up, frustrated and dismayed. Hit a nasty pothole and wrote of 2 mags and 2 tyres. Like one can afford it at this time of the month. Also I panicked as I have no income without my vehicle. So shamefully I ended being less than friendly and probably rude. Chanelle and Sanette however kept their cool and their smiles and helped me in no time. I do apologise for this and just have to tell the owner, these staff members are an absolute asset to your business and definitely offer the highest level of customer service