LT
Lesiba T

1 reviews | Active since Nov 2023

29 Nov 2023, 17:28

Terrible Service

Their Service from the white guys Mechanics is terrible and skin color based.. Prioritising white people than black, I visited the shop 9:30, an explain the issue with my vehicle, then they checked it an gave me the quote, which I accepted, then instead of assisting me, they attended 3 cars for white people, I kept quite, when they done an was hoping it's my turn, the two mechanics (white) left the shop an leave me there, I asked the guy at the reception of their whereabouts, the answer was, that's what they do if the Boss is not around,, 3 hours later they came back, as I was hoping they will attend to my car, they went at the back an was told they are eating, I kept quite, 55m later they came, not even apologize, they jack my car, an the guy sit down to answer his phone, about 29m later he started working on my car, with lots of interruptions from the other white guys who were talking to him, I still kept quite... The white guy at the reception couldn't even talk to me when I tried to talk to him, not even to greet when I first come to the reception, there was a waiting area which I saw later when the white lady was offered a chair to wait in that area, which no one ever bothered to show me... From 9:30 just to change the brake linings, I left the shop at 14:55😭😭😭😭

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