Zero Accountability & Poor Customer Service

I took my vehicle to TyrePlus in October to have my vehicle serviced. I was told by the manager that they are an accredited Bosch service center.

After 8000km in January my car started miss firing. After their diagnostic there was a a miss fire on cylinder two. I dropped my car off with them on the 21st of January and received an invoice a week later from an unknown entity that I never authorized to touch my vehicle.

I would liek to make a note that this entity did also say that according to them the car was never serviced. Old plugs, old oil filter and black sludge for oil that is supposed to be synthetic.

My discussion was that my car would only be serviced by a Bosch dealer. When I tried to get my car back I was told the car is already stripped and I would need to pay. Corned I left it there and since then I have now have over R70 000 in damages that were never wrong with the vehicle, including a damaged Crank, bearings and other mechanical issues that were never there to begin with.

Tyreplus were very interested in what I had to say as I did all the calling until the bill came. Now they asking me why I am holding them accountable when I never signed the car out of their workshop.

Its almost two months now without a car, no offer of a courtesy car and there is no accountability.

Shocking !!!!!!!