Bads Service - Tyre Mart Tokai

Online quotes are easy, its when you receive your quote,with instructions to call the branch you stipulated on the quote to confirm availability, rightly so, then speak to the operator, who confirms the availability, in this case I needed 2 tyres for my Chery, then takes your number, I confirm that I would be in the following morning to put the pre-booked tyres on my vehicle, l arrive as discussed, only to be told that sorry but we are awaiting stock of said tyres, which would arrive tomorrow as we sold your tyres (4 of them) to someone else, which indicates that pre-booking means very little and in fact that you operate on a first-come first serve basis, and selling 4 tyres rather than 2 tyres makes more business sense, all at the expense of customer service and relationship building, well I certainly will not build any or enter into a relationship with Tyremart Tokai, well done to you Chris and your staff…keep up the pathetic service.