Disgusted and dissapointed

My name is Mr Fanta and I am a regular customer Typo /Cotton On especially during this time of the year because it is where I buy most of my Christmas gifts and also my birthday is on the 27th so I always shower myself with their items. I bought probably 10/11 items at few weeks ago some in October and the rest in November preparing for Christmas gifts for few friends and my staff like I always do every year. I was hurt , felt u dermined yesterday when I needed to go "exhange"2 items at the store in Canal Walk Cape Town 1 being the scent candle and a diary boo when the lady asked me if I had a proof of payment and I told her these were bought last month I don't have it especially the candle ,she imidiately gave me an attitude and said they can't do that. A tall white lady ,she was at the till . Like I said I have always for many years bought at the store and have always been ade feel special and appreciated but yesterday I eft the store feeling like a nonetity , both of them ( A tall white lady and a short black one with spectacles) made sure I did not get any service. They told me if I don't have a receipt they won't help me. I know for a fact there Is no such thing coz I'm a big customer there and have always done exchanges with no questions . Iv never felt so small and hurt.

If this is how I will be treated then I'd rather take back all that I have bought and get my money....I'm so so hurt. I was so angry last night after all the money I have spent for many years this is the Thank you I get. So if i dont hsve a receipt where do they think infot these items ? And what am i supposed to do with them if they can't help me?