Nov '25 - Oct '26
Frequently Asked Questions About Typo
How is Typo rated on Hellopeter?
Hellopeter has tracked Typo across 87 reviews. Typo hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Typo? Write a review to help others decide.
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
Miss
Typo at CRESTA MALL gives the worst and most disgusting service ever, i bought a water bottle by them and today us the sixth time it is needed to return because of the bad quality it is, it keeps on breaking somewhere and i barley use the bottles, they are so rude that it makes you feel unwelcome, they want to exchange a R350 STEEL bottle to a PLASTIC bottle of about R250 no cash back, their service is extremely poor, i would NOT recommend them.
1 reviews | Active since Jul 2026
Miss
Typo at CRESTA MALL gives the worst and most disgusting service ever, i bought a water bottle by them and today us the sixth time it is needed to return because of the bad quality it is, it keeps on breaking somewhere and i barley use the bottles, they are so rude that it makes you feel unwelcome, they want to exchange a R350 STEEL bottle to a PLASTIC bottle of about R250 no cash back, their service is extremely poor, i would NOT recommend them.
1 reviews | Active since May 2023
A5 diary
They don’t even deserve a single star. I bought an A5 diary at Typo Menlyn yesterday. I wanted to personalise it and showed the sales guy the a picture from their website. It came out looking different and he said their machine does not personalise at the bottom like on the picture I showed him. I made him aware that I did not like how it came out and he convinced me that it was okay. Today I call them to explain that I don’t like the diary I would like to exchange/refund. The lady I spoke to blamed me for my diary not coming out the way I wanted, she says I didn’t disclosed but I provided a picture. She said when I chose the colour on the book it shows that the personalisation is not at the bottom. Like hell I know how their machine works. She tried really hard to blame me whereas they did not disclose beforehand that their matching only prints at the top.
1 reviews | Active since May 2023
A5 diary
They don’t even deserve a single star. I bought an A5 diary at Typo Menlyn yesterday. I wanted to personalise it and showed the sales guy the a picture from their website. It came out looking different and he said their machine does not personalise at the bottom like on the picture I showed him. I made him aware that I did not like how it came out and he convinced me that it was okay. Today I call them to explain that I don’t like the diary I would like to exchange/refund. The lady I spoke to blamed me for my diary not coming out the way I wanted, she says I didn’t disclosed but I provided a picture. She said when I chose the colour on the book it shows that the personalisation is not at the bottom. Like hell I know how their machine works. She tried really hard to blame me whereas they did not disclose beforehand that their matching only prints at the top.
1 reviews | Active since Oct 2023
Typo Mall of Africa has shocking service
The most shocking experience of my life. The so called manager at Typo Mall of Africa store is more interested in arguing with clients than actually resolving complaints with curtesy. She lacks so many things that make up a manager that I am in disbelief wondering if she is even aware what managing a high end store in a high end mall means? No emotional intelligence, no sound reasoning capacity, no interest for an amicable resolution. The lady is extremely argumentative and petty. She almost talks with customers like she is in a pub! I hope more customers come forward one day and she is exposed for bringing the store into disrepute, you cannot bring straatmait tendencies to work!!! Her store messed up with my previous purchase and they kept me for about 45 minutes trying to rectify. Eventually they tell me to give it 1 to two days and my App will update correctly. This never happened and I then called the store. I could not believe how her story and tone changed, her attitude escalating to condescending, arrogant, down right rude, argumentative, defensive and all sorts of unbecoming conduct instead of owning up and being courteous. You could just hear that there is a lot of illiteracy and self absorption in her, she really puts my gender and race to shame. She needs to be taken for Customer Service training and trained to understand that customers will come frustrated with complaints, hers is to be empathetic, listen attentively and allow the customer to rant, reassure the customer that her primary goal is to try and find a solution of at least consult, be courteous and remorseful. Ultimately how you treat a customer will eventually calm them down and they will respect you for your patience, empathy and time. If you are dismissive, defensive, dish arrogance and are victim blaming an already irrate customer, what is that really???
1 reviews | Active since Oct 2023
Typo Mall of Africa has shocking service
The most shocking experience of my life. The so called manager at Typo Mall of Africa store is more interested in arguing with clients than actually resolving complaints with curtesy. She lacks so many things that make up a manager that I am in disbelief wondering if she is even aware what managing a high end store in a high end mall means? No emotional intelligence, no sound reasoning capacity, no interest for an amicable resolution. The lady is extremely argumentative and petty. She almost talks with customers like she is in a pub! I hope more customers come forward one day and she is exposed for bringing the store into disrepute, you cannot bring straatmait tendencies to work!!! Her store messed up with my previous purchase and they kept me for about 45 minutes trying to rectify. Eventually they tell me to give it 1 to two days and my App will update correctly. This never happened and I then called the store. I could not believe how her story and tone changed, her attitude escalating to condescending, arrogant, down right rude, argumentative, defensive and all sorts of unbecoming conduct instead of owning up and being courteous. You could just hear that there is a lot of illiteracy and self absorption in her, she really puts my gender and race to shame. She needs to be taken for Customer Service training and trained to understand that customers will come frustrated with complaints, hers is to be empathetic, listen attentively and allow the customer to rant, reassure the customer that her primary goal is to try and find a solution of at least consult, be courteous and remorseful. Ultimately how you treat a customer will eventually calm them down and they will respect you for your patience, empathy and time. If you are dismissive, defensive, dish arrogance and are victim blaming an already irrate customer, what is that really???
1 reviews | Active since Feb 2016
DO NOT SUPPORT COTTON ON OR TYPO
I was supposed to receive my package via DPD LASER COURIERS . apparently my parcel has been delivered how ever the courier never reached out to me to say my package has arrived. when contacting TYPO / COTTON ON THEY DO NOT WANT TO HELP AS MY PACKAGE HAS APPARENTLY BEEN DELIVERED. I have always bought from Typo and cotton on and this will be my last because of this horrible service received
1 reviews | Active since Feb 2016
DO NOT SUPPORT COTTON ON OR TYPO
I was supposed to receive my package via DPD LASER COURIERS . apparently my parcel has been delivered how ever the courier never reached out to me to say my package has arrived. when contacting TYPO / COTTON ON THEY DO NOT WANT TO HELP AS MY PACKAGE HAS APPARENTLY BEEN DELIVERED. I have always bought from Typo and cotton on and this will be my last because of this horrible service received