Worst Company - Worst Service

<p>My vehicle broke in late July. I had my vehicle towed to Tygervalley Multifranchise, who did a diagnostic test and identified a possible problem. They insisted on R3600 for labour to take the car engin apart to further investigate. I advised them that I do not have so much money and decided to take my vehicle to a private mechanic. My car is then towed to my mechanic. Upon arrival I notice that the front seat upholstery is covered in grease. Even the steering wheel and dashboard. My back spoiler is broken off the one nut and my car exterior is also covered in grease hand and fingermarks. After requesting an investigation into the state of my car, I received feedback 3 and a half weeks later. The camera footage sent to me to show that the spoiler was in tact when it left the premises, did not even have my vehicle in it...so it proofs nothing. The matter is still unresolved. </p> <p>On suggestion by my mechanic, I ordered and paid for parts on 01/08/2016. It took days for these parts to be shipped and delivered. When the parts arrived I was instructed to collect the parts from their premises. Which I did. (At my own cost). After arriving home it was noticed that they indicated on the invoice that a certain part was given to me, but this was not true. The following day, at my own expense, I went back and retrieved the part. After further work was done to my vehicle, I needed and ordered more parts. Again, it took countless days to get the parts. Countless emails and calls were made to ascertain the whereabouts of the parts. First we get told that the Shipping Agents are offline, then we get told that they cannot find/trace the parts and then told that the parts will arrive on a specific day and time, but this does not happen. The parts only arrive two or three days after they advised it would. Low and behold....one of the parts are INCORRECT. My nightmare continues.....I explained to the sales person what the part looks like and even sent him a picture of what the part looks like. He advises that he does not know this part, which leaves me gobsmacked....as a parts salesman you should know your job! Guess what....he orders the wrong part....</p> <p>Nobody is taking our calls or answering our emails. This matter is now going on for a month. In the meantime I have been left without transport with two kids who depend on me to get them to school and home. I am know making it my mission to WARN people NOT to EVER make use of this company. By FAR the WORST company I have ever had the displeasure of doing business with!!! </p>