Absolutely Disgusting Service

<p>My 3 year old Renault Clio broke down almost 3 weeks ago and was taken to them. 2 days later I received a call saying they did not know what was wrong with the vehicle as they had taken it out on a test drive and could find no fault. I advised what the issue was. 2 days later I was informed that my clutch needed to be replaced at a huge cost. On Friday the 23rd December I received a call stating that there now was an issue with my gearbox. They had sent it to warranty and awaited an answer. Today, 30 Dec I had to call in to find out what was happening and was then told they would only be able to tell me next Tuesday what the real issue is with my car. I have now become extremely irate as not one of the managerial staff have even bothered to contact me regarding my vehicle. They cannot give me a courtesy car, because they are all out, so I'm left stranded over this time of the year with no consideration from any of them. </p>