CM
Cornelia M

1 reviews | Active since Sept 2021

15 Mar 2022, 09:58

My beloved cat in good hands

The kitten had only been with me for a week when I discovered blood and slime in the litterbox one morning. Lizahn at TAH Sitari examined my cat in my presence. In the past, vets have disappeared with my animals to some other room with some vague explanation. I prefer to observe what is done and ask questions. I don’t get the vapors because some procedure is disagreeable for my animal. Lizahn asked many questions, examined my cat thoroughly and then went to check the substance in the ears. She told me that there were several possible causes and we would start by eliminating the most probable one. She had also found out that there was indeed a problem with the ears that should be treated. She followed up my cat’s treatment a week later, had checked the samples I had brought the first time and carefully explained the medication to me. Five days later everything was fine with my kitten. I much appreciate Dr. Lizahn von Zeuner and the TAH Sitari, which is in easy reach of Somerset West. This vet is competent, attentive, efficient and reliable. She is also warm-hearted, patient and understanding. You clearly feel that your pet is in very good hands. I dealt with two people at reception, both were very friendly and helpful. The costs are reasonable, which is a nice change from some of my other experiences with vets. There are two waiting areas which are intended for cats and dogs, so the close proximity of a dog will not add to the stress of a cat, which I find very circumspect. It seems that a candle is lit near the counter to draw attention to the fact when someone is morning the loss of their pet, I suppose because it had to be put down just. When that pet owner leaves, the candle is retrieved. Part of the space is occupied by a vast choice of pet food, toys and accessories. I highly recommend this vet and the practice. I think our precious animal friends are taken care of there in the most competent ways.

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Replies (1)
TAH | The Animal Hospital and Vetshop
TAH | The Animal Hospital and Vetshop's reply15 Mar 2022, 10:08
Official
Dear Cornelia. Thank you so much for the amazing review! We pride ourselves in the level of compassionate quality veterinary care that we provide to customers and their pets - and Dr Von Zeuner has truly set the standard very high in this case. We appreciate you taking the time to write the message.