1 reviews | Active since Jul 2022
How companies react when things go wrong ...sets them apart from the good to better than the rest.
the company provided excellent services during the move ,however it was unfortunate that some of our glass furniture items were damaged in the process, it was only discovered on delivery, the team were visibly disappointed when the damage was discovered, however they reacted quickly to remove the goods and engage their preferred service provider...the service from the service provide was unprofessional all round... It took almost three months to resolve this problem and thanks to perseverance and persistence of the management team at TM&T and Brian's glass, both companies conspired to turn the situation around and restore their good reputations, a recovery well done(with patience and care),Mille Grazie to Rudi, Dustin and Brian.
