TK
Tobias K
1 reviews | Active since Feb 2019
26 Feb 2019, 08:52
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Good day Twisp. I have been trying to get hold of you via your customer care line on the Twisp app but to date there has been no reply. I have been to various Twist stores looking for pods and placing orders leaving my number but also no phone call nothing. I have decided to go to social media and maybe now I will recieve a reply. How on earth can one support a product if the product is never availible.
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Twisp The Smoking Alternative's replyOfficial
26 Feb 2019, 10:29Good Morning Tobias, thank you for taking the time to reach out o us. We are sorry to hear about your current experience. We see that you have sent us an email this morning and our Support line has a 48 hour response time. However, within saying this we will ensure that one of our agents get in touch with you as soon as possible.
Twisp The Smoking Alternative's reply26 Feb 2019, 10:29
Official
Good Morning Tobias, thank you for taking the time to reach out o us. We are sorry to hear about your current experience. We see that you have sent us an email this morning and our Support line has a 48 hour response time. However, within saying this we will ensure that one of our agents get in touch with you as soon as possible.