RT
Renzo T
1 reviews | Active since Dec 2015
31 Dec 2015, 11:06
Wrong product given. Wont accept the return.
I bought a few twisp oils just before christmas. I was sold a zero flavour, although I specifically asked for one with nicotine. They were all correct except the one zero. I have no opened the box of the zero one but they refuse to accept a return or exchange. The mistake was on the salesmans part, not mine. But now I am stuck with a flavour which I will not use.
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Twisp The Smoking Alternative's replyOfficial
31 Dec 2015, 14:08Hello RenzoTorrente,
Hi
We will investigate further and contact you to give some more assistance. Please ensure that you retain your proof of purchase.
Our policy is that we do not exchange or refund liquids, and this is due to hygiene and security reasons, but we will see what we can do to assist.
Hi
We will investigate further and contact you to give some more assistance. Please ensure that you retain your proof of purchase.
Our policy is that we do not exchange or refund liquids, and this is due to hygiene and security reasons, but we will see what we can do to assist.
Twisp The Smoking Alternative's reply31 Dec 2015, 14:08
Official
Hello RenzoTorrente,
Hi
We will investigate further and contact you to give some more assistance. Please ensure that you retain your proof of purchase.
Our policy is that we do not exchange or refund liquids, and this is due to hygiene and security reasons, but we will see what we can do to assist.
Hi
We will investigate further and contact you to give some more assistance. Please ensure that you retain your proof of purchase.
Our policy is that we do not exchange or refund liquids, and this is due to hygiene and security reasons, but we will see what we can do to assist.