AC
Andrew C

1 reviews | Active since Oct 2015

01 Oct 2015, 16:56

worst service

Went to the store to get my damaged twisp change got it change but was treated like the damage was my fault and I was treated as if I was an idiot and he was so dam offensive I have never been treated in such a way I was extremely upset cose I love the twisp brand but if I was treated like that ever again. I would go back give the product back and leave just so I don't have to deal with him ever again

0
Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply02 Oct 2015, 09:10
Official
Hello drew321,

Hi Andrew

We are very sorry to hear that this has happened! We pride ourselves on service and always want to ensure that we give the best we can.

We will be getting an agent to contact you directly. We would like to hear more about what has happened so that we can take further. Also, our agent will speak with you and troubleshoot your device to see what else we can do to assist further.