KK
Kim K

1 reviews | Active since Nov 2009

24 Feb 2017, 11:13

Where is my refund?

<p>I returned my Ion device to Northgate store 11 Feb. Was told refund would reflect 17 Feb. No refund as yet. Had to wait a month for the refund on the Edge X when I returned that device as well.</p> <p> </p> <p>Both devices returned as just not good quality at all, both times clearly need to fight for my refund after the user fee is deducted.</p> <p> </p> <p>Twisp, you are really getting on my nerves. Tried to call but your line is not connecting.</p> <p> </p> <p>FIX IT.</p>

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply27 Feb 2017, 09:02
Official

Hi Kim

We are truly sorry to hear this has happened. We will investigate immediately to ensure that this is resolved!