Vape it is!

<p> I have been a twisp customer for almost a year, and started out as a very happy customer. I bought a twisp aero as the product is advertised to be for heavy smokers. It has however leaked considerably since I bought it to the extent that it is uneconomical as all the fluids leak out everywhere and the twisp also turns on on its own and overheats which is a safety issue. I have been to the shop several times to try and sort out the issue as the product is obviously not up to standard, does not function the way it is supposed to and I am unsatisfied with it. The last time I was there they told me it was because of the coil - which they said can burn out in 3 days! I bet that is not what they tell you when you go and buy coils for R100 each. And that is also the reason they do not guarantee the coils. They tested the twisp for 5 minutes and said they cannot verify it is leaking so can't help me, not to mention being utterly rude during the whole discussion. Figures, that is probably the time they take to test all their products. At least Samsung took responsibility for taking shortcuts. After much fuss, I spoke to a manager who promised to phone me back with a solution the next day. It has been 2 weeks - have not heard anything. Greatly disappointed. Loved my twisp at the beginning. However, the utterly poor customer service, ignorance and poor logic app**** has made me very despondent to remain a twisp customer. Hopefully this gap in the market creates a great opportunity for some other market players. In the meantime, I'm saving up for a vape!</p>