Upset customer

I have been a loyal customer as off Jan 2013 . I am a regular customer and very upset with the recent products and coils . My twisp was leaking out liquid and battery heating so I took it to the offices in Milnerton , I was replaced with a new one. It's been about two weeks later on my day off I went back in as the new device that I was given had a new part and was leaking out liquid into my battery this new part is something that the people at twisp was not even aware of. This leakages went through my three battery that I have and damaged all my battery and my charger is not charging any of my battery's . I am very disgusted as I went in to the store and explained on what had happen due to the faulty new device given to me . I asked for a new charger and replacement of my three battery's as the device which he gave me damaged everything. I was told that he can't as he will be losing out!!!<br> How is that my problem ? You gave me changed my device and gave Me something that damaged everything I paid money for . I feel ****** and this is not right as I am the customer and should be treated properly after all this twisp wouldn't be a business without us customers . So treat us properly