MD
Mohamed D

1 reviews | Active since Aug 2015

18 Aug 2015, 21:59

Twist edge complain

Hello,<br> <br> Im a very loyal customer to your brand, i bought over few clearo and liquids <br> <br> I bought the new edge cigarette 3 days ago and hereunder my complains:<br> <br> 1- the battery over heat<br> 2- the cigarette leak either from the small holes on the sides or in my mouth<br> 3- the vaping is not smooth as it seems liquids goes inside the tube <br> <br> I checked online and it seems that it is common complaints<br> <br> Please advise the procedure to return the product and not to replace it <br> <br> Note that I'm leaving the country in 1 week<br> <br> Thanks<br>

0
Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply19 Aug 2015, 09:16
Official
Hello mohameddafrawy,

Hi Mohamed

These are the kind of things that should not be happening with the device! Thank you for reporting this to us.

We will have one of our agents get in touch with you.