MD
Mohamed D
1 reviews | Active since Aug 2015
27 Aug 2015, 11:11
TWISP wont return the damaged cig
After i received the call from Twisp to fix all the issues i faced with my Cig after 3 days of purchase, , they advise i should go back to their shop, after checking the Cig they change the upper part (less than 6 days usage), and again today i face the same issues, when i asked to return it they told me i have to pay 375R.. this is strange for me, the cig is not working as expected and i have to loose half the price to return it??
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Twisp The Smoking Alternative's replyOfficial
27 Aug 2015, 12:46Hello mohameddafrawy,
Hi Mohamed
We are aware that one of our agents has been in contact with and has explained all our procedures and policies. We hope that this has helped,
Our agent will do their best to give you the best service that he can possibly give, to help in way that you need.
Hi Mohamed
We are aware that one of our agents has been in contact with and has explained all our procedures and policies. We hope that this has helped,
Our agent will do their best to give you the best service that he can possibly give, to help in way that you need.
Twisp The Smoking Alternative's reply27 Aug 2015, 12:46
Official
Hello mohameddafrawy,
Hi Mohamed
We are aware that one of our agents has been in contact with and has explained all our procedures and policies. We hope that this has helped,
Our agent will do their best to give you the best service that he can possibly give, to help in way that you need.
Hi Mohamed
We are aware that one of our agents has been in contact with and has explained all our procedures and policies. We hope that this has helped,
Our agent will do their best to give you the best service that he can possibly give, to help in way that you need.