1 reviews | Active since Nov 2016
Twisp Vega is Highly Dissappointing with no solutions
<p>Bought the Vega on the 14th of October and only opened it on the 20th as it was my birthday. Smoked fine for literally the first day. Afterwards it bagan giving a very metallic burnt taste which is associated with a burn coil usually. I know this as I am a frequent customer and previously owned the fort ever twisp, the clearo. This seemed impossibe as it was only my second day of using the device. Month else's I proceeded to dispose of the coil and attach a new one...exact same result: worked for a while and then suddenly gives off a burnt taste. Took it to the kiosk in Cresta with my proof of payment shold it need to be replaced. The twisp employee said it just needed a firmware update and should work fine now, the coils and flavour that had been burnt could not be replace as they are not covered under warranty. I timidly accepted this and proceed to buy a new pack of coils and flavour for my now 'fixed' twisp Vega. To my complete and utter dismay it gave the same result as before: worked fine for a few hours and then giving a burnt taste and a burnt coil. However there also seemed to be a new problem as the flavour started spitting into my mouth when I used the device. </p> <p>This is completely unacceptable especially since I will not be reimbursed for all the coils and flavour wasted on a broken and disappointing product. Would like to hear some feedback soon. Will be looking to wither get a completely new working device or be completely refunded.</p> <p> </p> <p>Regards,</p> <p>Isa Osmany</p> <p> </p>
Hi Isa
Thank you for contact us!
It sounds like the coil might not have primed correctly! We will be getting one of our agents to contact you so that they can assist.
Hi Isa
Thank you for contact us!
It sounds like the coil might not have primed correctly! We will be getting one of our agents to contact you so that they can assist.
