TWISP ********* business practices/ploys

<p>so what twisp does not care about is that customers are emotionally realiant on their product. Ironically all the problems one experiences with not the devices but also the scripted responses from the poor kiosk staff, would drive you straight back to the cigarette again. I don't blame the staff at the kiosks. I blame the arrogant and bullish managers and therefore the owners for *********** consumers. They have no respect to say the least for the Consumer protection act which clearly allows for the return of a defective product within a six month period at the very least. Yet, these con Artists spew nonsensical excuses at the consumer such as the fact that it is some hazardous part which cannot be accepted back blah blah. </p> <p>There is one particular manager in the northern area of Cape Town named Raydon who is a completely inept employee not worthy of being called a manager. A staff member called him to explain my query and he flat out said that he has a family life and can't deal with me. These youngsters at the kiosk are tasked with doing the dirty work for ill trained individuals such as raydon. </p> <p> </p> <p>I have had so much problems with this product and every time I go in to complain, enquire, inform, etc. I already know the rehe****d theatre that awaits me. Check the device and find a reason NOT to replace or compensate. </p> <p> </p> <p>How and who will regulate this Hello Peter? What is the recourse? Could you assist in bringing to the attention of those who can act on them ? </p>