TC
Thiru C
1 reviews | Active since Jun 2019
14 Jun 2019, 15:58
Twisp Tyko faulty coils.
I bought a Twisp Tyko towards the end of June 2019.I have gone through 7 coils. By the 3rd sometimes the 4th day have to change the coils. I have spoken to Sabistein at customer support, he said that he will get an agent to call me to test my device, have not heard from an agent or Sabistein. Poor service and poor product, will be returning the device for a refund and will buy another brand.There is a serious problem with the coils.
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Replies (3)
Twisp The Smoking Alternative's replyOfficial
20 Jun 2019, 11:04Good morning Thiru, thank you for taking the time to reach out to us with your current query. We are sorry to hear about your experience and we do apologize for any inconvenience caused.
We are sorry to hear that no one has reached out yo you regarding your Tyko coils as going through 7 coils this rapidly is not good to hear. We will need some information from you as it will help us investigate into your query further.
We are sorry to hear that no one has reached out yo you regarding your Tyko coils as going through 7 coils this rapidly is not good to hear. We will need some information from you as it will help us investigate into your query further.
- What method of priming are you using before inserting your coil?
- What coil are you using the gold( 0,5 Ohm) or silver (1,2 Ohm)?
- What liquid are you currently using?
- What airflow setting are you using your device on?
Twisp The Smoking Alternative's reply20 Jun 2019, 11:04
Official
Good morning Thiru, thank you for taking the time to reach out to us with your current query. We are sorry to hear about your experience and we do apologize for any inconvenience caused.
We are sorry to hear that no one has reached out yo you regarding your Tyko coils as going through 7 coils this rapidly is not good to hear. We will need some information from you as it will help us investigate into your query further.
We are sorry to hear that no one has reached out yo you regarding your Tyko coils as going through 7 coils this rapidly is not good to hear. We will need some information from you as it will help us investigate into your query further.
- What method of priming are you using before inserting your coil?
- What coil are you using the gold( 0,5 Ohm) or silver (1,2 Ohm)?
- What liquid are you currently using?
- What airflow setting are you using your device on?
TC
Thiru C's updateReviewer Update
20 Jun 2019, 16:11Hi.
-Fill with fluid and let it stand for 3 to 4 minutes.
-using Orange by Twisp juice.
-using 0.5 ohm
-Fill with fluid and let it stand for 3 to 4 minutes.
-using Orange by Twisp juice.
-using 0.5 ohm
TC
Thiru C's update20 Jun 2019, 16:11
Reviewer Update
Hi.
-Fill with fluid and let it stand for 3 to 4 minutes.
-using Orange by Twisp juice.
-using 0.5 ohm
-Fill with fluid and let it stand for 3 to 4 minutes.
-using Orange by Twisp juice.
-using 0.5 ohm
TC
Thiru C's updateReviewer Update
20 Jun 2019, 17:402 or 3 holes used for airflow
TC
Thiru C's update20 Jun 2019, 17:40
Reviewer Update
2 or 3 holes used for airflow