KC
Kumbirai C

1 reviews | Active since Mar 2019

14 Mar 2019, 09:58

Twisp Tyko Coils - Burnt Flavour!

I have been using Twisp products for a long time with no trouble. The Clearo was great, the Edge and the Ion all great products. With robust batteries and coils that would last me at least 3 weeks each.

Then came the Cue. I thought it would be great and portable and convenient. But that was wrong. I had the Cue for about 2 weeks. In those 2 weeks, I bought about 8 pods and only 3 of them actually worked until they were empty. The rest just started to produce a burnt flavour after 3 drags. I had to complain about 3 times before they agreed to take it back and give me a refund.

Now I am having a terrible experience with this Tyko. I have had it for about 3 weeks. The 2 coils I got with the starter pack both burnt out within a week. Then none of their branches had stock forcing me to revert back to my Ion for a week while I waited for stock of coils. I finally bought 2 coils on Saturday (today is Thursday) and by Wednesday, the first coil is already producing a burnt flavour. Am I supposed to use 8 coils a month? It seems that Twisp's new products are being purposefully made to last less time, forcing me to pay more for the same vaping experience. Bulls***!!!

I don't know about everyone else, but I used to use roughly a coil a month with all of the 3 previous devices. I am absolutely disappointed with the Twisp of late. There needs to be a huge improvement otherwise other brands are going to start taking over if you all take your customers and market leadership for granted.

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Replies (4)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply14 Mar 2019, 16:45
Official
Good afternoon, Kumbirai, thank you for taking the time to reach out to us, we are sorry to hear about your experience with our Tyko coils and we do apologize for any inconvenience caused.

We would just like some information from you so that we can assist you further  

  1. What liquid are you currently using in your Tyko device ?
  2. What Tyko coil are you using 0,5 Ohm/1,2 Ohm ?
  3. What setting is your Air-flow control ring on?
KC
Kumbirai C's update14 Mar 2019, 20:10
Reviewer Update
1. I am using Signature Tobacco 8mg 2. 1,2 Ohm 3. Airflow is normally on 2 or 3 holes.
KC
Kumbirai C's update18 Mar 2019, 14:30
Reviewer Update
Hello Twisp? No word back?
KC
Kumbirai C's update27 Apr 2019, 19:04
Reviewer Update
Hello Twisp!!!??? Not s single word back after the typical "pretend to care" generic response. Can someone say something?