Twisp sucks at customer care

<p>Last month I bought 4 flavours at Twisp East Rand Mall and had to use the Twisp app to load points.. 1 point for every flavour you buy. I bought 4 flavours and only 1 point came through. The lady told me to wait a few days and the other 3 points should appear.. To date no points have come through. Today I run into Twisp without my cellphone (who carries their phone 24/7 when in a hurry??) I was told my the lady (kerry)once again to contact their accounts dept at head office and they will load my points on the app. I phone head office to be told no cellphone = no points!!!!! What customer service is that????? I now have forfeited 1 Free flavour that is due to me and another 4 points! What a dissapointment! The products are expensive as it is and i go out of my way to get to the mall to load these points insted of buying at a local service station! Very poor service guys and now I will not be using Twisp again!!!</p>