Twisp quality decline

Good day<br> <br> It is difficult for me to write this complaint, because I have previously written a compliment on Twisp and how the product helped me to quit smoking. However, 9 months later the products quality seems to have declined rapidly. <br> <br> 1. The coils no longer last as long as they used to. I notice a burnt taste and loss of vapor production after a few short days. Even with regular cleaning, my coil doesn't last me more than a week. Not to mention how the price of these flimsy coils has increased rapidly since I bought my Twisp in November<br> 2. The mouth piece broke off yesterday for the fourth time. The lady at your Northgate branch will know me, I have been there 3 times for the same problem. She told me that there is nothing she can do as the mouth piece is not included in the warranty. I do not throw my Twisp around recklessly or drop it hard that this might happen. It only started happening in the last 2 months, and in this time I have gone through 4 mouth pieces. <br> <br> I see your new models of Twisps but am very reluctant to buy one if the product is not going to last long. I invested a good 2grand or so in my first one and would expect it to last, certainly longer than it has