Twisp quality and productd have gone down the tube

On the 12 of November wrote a statement on Hello Peter about the problem I had been having with the flavours as they had definitely changed as Rebel was not full of flavour as it always was. There was only a hint of it. I had a reply from Twisp saying that someone will contact me.....still waiting. I ended up going to their head office in in Cape Town as I mostly go there to buy my liquids and coils. I demanded that I they have one of the directors test the unit with the Rebel in it and before that they tested it out on new coils and a different device. There was confirmation that something was wrong with the flavour by staff members who tested it. Even at the Century City store on the Twisp Cue. I was also told that it could be because I have been smoking the same flavour for years that my taste buds has gotten used to it. Utter nonsense as one eats and drinks stuff in between and why all of a sudden after all these years of. I was told to try a different flavour and I did. I switched over to Mango and then found that different batches tasted different. My coils then only started lasting no longer than three days. Because the device was over a year old I thought and was told by Twisp that it could be the battery that is giving up and not giving enough power to the coil. Since the ION was also said to be end of line I ended up buying the TYKO on the 25 January 2019. Utter waste of money and hugely expensive as a smoking alternative. I have since buying it gone through both coils that I got with the device, a box of three and just replaced the first one from my second box. The coils don't last longer than 3 days if even so. I am using the 1.2Ohm with the 18mg Mango. I demand a full refund on money spent on the device or an upgrade to a device that actually works, 6 coils and two liquids as I have had to pour out the existing liquid every time when changing the coils to make sure it is fresh. If Twisp decide to actually give me a call I would like to speak directly to a management or director to give them a chance to clarify what the problem is or resolve it by making me a once satisfied customer again before going to social media, newspaper and The national consumer commission to do a full investigation on how Twisp users are being ********** and the quality of their products have gone down. I look forward to hearing from someone by end of business day on Monday the 11th.