Twisp Made Me Smoke Cigarettes Again
I have always been a big twisp supporter as it is the preferred healthier option to smoking.
I bought the top of the range cumulus head, as I am a (rephrase: used to be) a die-hard twisp fan. To my greatest regret!
The cumulus head looks like a glass dome with the internals like the coil on a middlerod, these two need to be stuck together, mine was a dud so it wasnt.
I went back to twisp after the thing leaked, I literally would fill up the tank, get to work (15minutes drive) and the entire thing wouldve leaked out, so now I wasted half a bottle of twisp apple malt. The lady said that I was just not closing it tightly, clearly not knowing her product. So I went back a second time and they agreed it is infact a dud, but I wont be recieving my refund in full, as I used this product (radiculous I know, as I couldnt even get the chance to smoke the thing properly) 7 to 10 working days, and I can recieve my unfair refund, after 11 working days we went back and asked about the refund, "Oh, sorry, neh! The lady that works with refunds' laptop crashed and never got the mail, 7 to 10 working days and then you'll get your refund, promise!"
It is 11 working days yet again, no refund, I started smoking again (THANK YOU TWISP)!!!!!!!!
So I would seriously like my refund back as they already took the head, I seriously am starting to believe they are either robbing me, or the staff just don't care
Absolute skip from me, there's more vape brands out there!!!
Hi There!
Thank you getting in touch with us! This of course does not sound good, and we would like to assist you further, but cannot seem to find your contact details. Please could you supply us with this, or log a query with our support team and they can get in touch with you soonest.
Twisp Team
Hi There!
Thank you getting in touch with us! This of course does not sound good, and we would like to assist you further, but cannot seem to find your contact details. Please could you supply us with this, or log a query with our support team and they can get in touch with you soonest.
Twisp Team
