Twisp issues
<p>I have been using twist for a year, in this time I have replaced my battery less than 3months ago. Started experiencing a problem with the device before going on holiday in December 2016, I took it to the Sandton branch where a very helpful sales person told me I need to change my coil even though I changed it a week ago. He then replaced my coil with a new one I had and it was fine for a week. I also purchased a pack of 3 coils from him. a week went past until I experienced the same problem and I then changed the coil again. No change and changed it again thinking it's a faulty coil now I am onto my 3rd coil and no change. The packaging of the coils did change and mybe I can have a factory default. Not sure all I know is that I am very disappointed and should have gone with a much cheaper vape alternative. I have been only using the the twisp liquid and this is the quality you get. Not worth it. And even both my batteries work perfect but the device itself gives problems, must be a year thing like most products these days. </p>
Hi Lallie
Thank you for contacting us.
We are sorry to hear that you have been experiencing this issue. We will be getting an agent to contact you, to discuss the matter with your coils and the device further, to see how we can assist.
Best regards,
Hi Lallie
Thank you for contacting us.
We are sorry to hear that you have been experiencing this issue. We will be getting an agent to contact you, to discuss the matter with your coils and the device further, to see how we can assist.
Best regards,
