Twisp faulty for the third time

I purchased 2 twisp devices about a year or so ago from the time I had it had endless issues.<br> 1 of the devices battery was replaced and it worked for a while now battery still does not work.<br> Does not charge device and I cannot use my device.I am really disappointed with this product<br> I have friends who have cheaper products of the market and no issues at all.Contacted twisp in pavilion<br> and they asking me for a receipt which I do not have.This is total nonsense as the product is an original<br> twisp and service like this sucks.I will not recommend this device to anyone to use as its an over rated product<br> and the name means nothing.I am smoking again due to twisp being in efficient.