Twisp false promises
<p>I have been a twisp supporter since its first product, the Edge. I then upgraded to the aero X. The Aero X gave me endless problems from overheating to spitting out fluid. I was given a million excuses as to why it was doing this. After the fifth time of visiting of visiting their kiosk and putting up a scene warning people of twisps tactics and false promises they insisted i upgraded to the Vega. Assuring me that the battery will last me three days and the coil THREE WEEKS. I reluctantly did the offerred swop and yet again ended up being dissapointed. The coils did not even last a week and the unit spat up fluid aswell. I returned the device stating the problem and was told it needed an sofware update. This ofcourse did not work and resulted me being down five coils financially not to mention fluid lost.</p> <p> </p> <p>Long story short, I expect Twisp to replace my coils and fluid lost. I was made false promises and none of it materialised. I am sick of excuses and different solutions at various kiosks. Seems like every twisp agent gets different training and gives you a different excuse.</p> <p> </p> <p>I will make it my mission to flood the social web with the TRUTH about twisp and their lies. Clearly there are many others like me. The market was yours to lose and now you going to lose it!!</p>
Hi Ashraf
Thank you for contacting our team.
We most certainly would like to talk with you more regarding this experience. With regards to your Vega device, like any technical good, there are a few scenarios that can cause what you have experienced.
We would like to take the time to take you through this and assist as best as possible. Once of our agents will contact you during the course of the day.
Best regards,
Hi Ashraf
Thank you for contacting our team.
We most certainly would like to talk with you more regarding this experience. With regards to your Vega device, like any technical good, there are a few scenarios that can cause what you have experienced.
We would like to take the time to take you through this and assist as best as possible. Once of our agents will contact you during the course of the day.
Best regards,
