Twisp Edge sub-par

<p>I bought the new Twisp Edge on 12/07/2016 to cut down on my tobacco habits. I bought the device solely because the coils were advertised to last 6-8 weeks, which would drastically reduce my smoking expenditure. The device worked alright for the first 4 days, but thereafter began leaking (which is unacceptable considering the liquid is R180). One coil is fried, and the other is about 2 days away from fried. I prep the coils like I was instructed at the Kiosk in Port Elizabeth (There was one man, and he was friendly), I've only used the Twisp liquid, and I have been vaping moderately. Due to the above, I feel misled by Twisp, and that I have not received what was advertised. I have no desire to start a quarrel with management or even tarnish Twisps name through word of mouth or social media, but I would however, appreciate a refund. I would be willing to sacrifice a moderate usage fee, but not to be taken for a ride. Through the various posts and replies, I have gathered that the Twisp team is quick to send complaints to support and try retain customers at all costs (via inconvenience, often), and I request that the reply to this does not follow suit, but rather save myself and Twisp time and effort, and contact the local Kiosks to confirm my refund.<br /><br />I still have the receipt and box.<br /><br />Kind Regards,</p> <p>Dorian.</p>