RO
Roshan O
1 reviews | Active since Sept 2013
14 Apr 2016, 21:35
Twisp Edge not switching off
I am very disappointed in the Twisp Edge devices. <br> <br> I bought my device in December 2015. It's been only 4 months and my device is faulty and a serious safety risk . I switch the device off, light flashes indicating the device is off but it continously vaporises. The device heated up so quickly I had to use a towel to disconnect the battery from the atomiser and tank completely. <br> <br> The exact same thing happened to my partners device I'm February 2016.<br> <br> Is there no quality control process on the twist devices before being sold to us customers??? <br> <br> What is twisp going to do about this???<br>
Helpful (0)
Replies (1)0
Replies (1)Twisp The Smoking Alternative's replyOfficial
15 Apr 2016, 09:00Hello Roshan_O,
Hi Rosahn
Thank you for contacting us.
All our devices come with a 6 month warranty. Please ensure that you take your device to your nearest Twisp Store so that they can assess the device for you.
Hi Rosahn
Thank you for contacting us.
All our devices come with a 6 month warranty. Please ensure that you take your device to your nearest Twisp Store so that they can assess the device for you.
Twisp The Smoking Alternative's reply15 Apr 2016, 09:00
Official
Hello Roshan_O,
Hi Rosahn
Thank you for contacting us.
All our devices come with a 6 month warranty. Please ensure that you take your device to your nearest Twisp Store so that they can assess the device for you.
Hi Rosahn
Thank you for contacting us.
All our devices come with a 6 month warranty. Please ensure that you take your device to your nearest Twisp Store so that they can assess the device for you.
