RO
Roshan O

1 reviews | Active since Sept 2013

14 Apr 2016, 21:35

Twisp Edge not switching off

I am very disappointed in the Twisp Edge devices. <br> <br> I bought my device in December 2015. It's been only 4 months and my device is faulty and a serious safety risk . I switch the device off, light flashes indicating the device is off but it continously vaporises. The device heated up so quickly I had to use a towel to disconnect the battery from the atomiser and tank completely. <br> <br> The exact same thing happened to my partners device I'm February 2016.<br> <br> Is there no quality control process on the twist devices before being sold to us customers??? <br> <br> What is twisp going to do about this???<br>

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply15 Apr 2016, 09:00
Official
Hello Roshan_O,

Hi Rosahn

Thank you for contacting us.

All our devices come with a 6 month warranty. Please ensure that you take your device to your nearest Twisp Store so that they can assess the device for you.