CB
Chantelle B

1 reviews | Active since Jun 2015

04 Jun 2015, 14:02

Twisp edge major disappointment not working

Bought my Twisp just over a week ago. The edge after two days only gives smoke occasionally , so I replaced the coil and the same thing happens. When I took it in and asked for a refund I was refused and was told they can only refund half my money. Which is not right because it's not my fault the product is not working. <br> So after some time they told me the atomizer is the problem can they replace it and see if that's the problem.<br> Guess what two days later no smoke again. But here is the best part I smoked my Twisp on the lowest setting. And what is really annoying I have only gotten liquid in my mouth for the last day.<br> I want my money back because this is not what was promised when I bought this product.

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply04 Jun 2015, 14:33
Official
Hello FlashMusic,

Hi Chantelle,

Sorry to hear about your experience with the Edge.

We will relay your message to our Customer Support Department.

Your reference number is #0708

Kindest Regards,
The Twisp Team