RB
Ruan B

1 reviews | Active since Mar 2016

14 Mar 2016, 10:52

TWISP EDGE COIL

I have been using the Twisp Solo for 6 months now and thought that it is time for a new one so I bought an Twisp Edge on Friday afternoon. I filled the gauge with vanilla flavor and as per the instruction from the sales person let it set in to the coil before use for 15 Minutes. Afterwards I used the new twisp and immediately it tasted burnt. <br> <br> I thought the coil was faulty, so I removed the coil and installed a new coil that was provided with the starter pack. Same thing happened after 5 minutes of use. I then bought a new three pack of coils and installed a third coil which only lasted 5 minutes.<br> <br> After spending R 1200.00 on this product (flavor, coils etc.), I feel that it is unacceptable for a \brand new\" product to malfunction in this way. "

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply14 Mar 2016, 10:59
Official
Hello Ruanbotha45,

Hi Ruan

This most certainly should not have occurred.

Please ensure that you take your device and coils to your nearest Twisp store so that they may assist you. They will be able to assess the device to see what could have caused this.