JN
Julie N
1 reviews | Active since Dec 2011
30 Aug 2015, 19:00
twisp edge an expensive buy
I upgraded from the clearo to the edge based on the promise that the coils last between 6 and 8 weeks. They do not last more than 5 days and no vapour comes out. My one device leaks terribly and I know based on previous interactions that customers get blamed for any product defect. I am definitely considering another supplier. The kiosk staff complain that they can't even get help from head office so what chance do we have as consumers. I wouldn't suggest this product to anyone.
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Replies (1)Twisp The Smoking Alternative's replyOfficial
31 Aug 2015, 12:21Hello Julievan,
Hi Julie,
Sorry to hear about your experience with the Edge device. To offer further assistance, one of our Support agents will get in touch with you.
We also aim to help our customers at Head Office and store level so we do regret to hear about the feedback given by the staff member.
Please expect communication from one of our agents.
Hi Julie,
Sorry to hear about your experience with the Edge device. To offer further assistance, one of our Support agents will get in touch with you.
We also aim to help our customers at Head Office and store level so we do regret to hear about the feedback given by the staff member.
Please expect communication from one of our agents.
Twisp The Smoking Alternative's reply31 Aug 2015, 12:21
Official
Hello Julievan,
Hi Julie,
Sorry to hear about your experience with the Edge device. To offer further assistance, one of our Support agents will get in touch with you.
We also aim to help our customers at Head Office and store level so we do regret to hear about the feedback given by the staff member.
Please expect communication from one of our agents.
Hi Julie,
Sorry to hear about your experience with the Edge device. To offer further assistance, one of our Support agents will get in touch with you.
We also aim to help our customers at Head Office and store level so we do regret to hear about the feedback given by the staff member.
Please expect communication from one of our agents.
