UB
Umesh B

1 reviews | Active since Oct 2015

14 Oct 2015, 12:39

Twisp Edge

Bought a R600 + Twisp Edge to help stop smoking. after 2 weeks the thing started leaking on the air vents and mouth piece. I was asked to clean the unit everyday which was not mentioned when I bought it. anyway I now clean the everyday.. after the second day the thing continued to leak profusely. I went to the Clearwater mall thinking they will replace but no they can only change the faulty part which also they don't have stock as they are waiting since September. I actually went back to smoking more frustrated and angry and confused as I have paid a big amount for the stuff and after 2 weeks they would not even replace. so now I have to wait when the stock comes which they cannot say when.

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply14 Oct 2015, 14:09
Official
Hello Umeshob1966,

Hi Umesh,

We have relayed your report to our Customer Support Team who will get in touch with you as soon as possible to offer further assistance.

Kind Regards,
The Twisp Team