cS
corne S

1 reviews | Active since Oct 2009

02 Jun 2015, 14:14

Twisp do not care to respond

I Bought a new battery from the Centurion outlet in Centurion mall. When I got home I noticed the battery is flat and also scratched. The lady told me that the battery is new and that it is charged. I mailed Twisp last week and got no response. I mailed them again this morning and it is afternoon already and no response. So they do not care about their customers!

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Replies (1)
Twisp The Smoking Alternative
Twisp The Smoking Alternative's reply02 Jun 2015, 14:32
Official
Hello corrass,

Hi Corne,

Please be aware that we do not refurbish and resell used items. We do apologise that no-one has contacted you as of yet.

One our Customer Support agents will get in touch with you shortly to discuss further.

Your reference number is #0698

Kindest Regards,
The Twisp Team