Twisp Cue Problem

Item: Twisp The Smoking Alternative
Rating: 1
Author: Matthew V

I own a Twisp Cue device and over the past 2 weeks i have now bought 4 Rebel flavoured pods and 2 of them did not work at all, i couldn't even blow out smoke out or taste anything. The other pod began to taste burnt after a small number of inhales. This should not be happening.

Helpful (0)

Replies (3)

Twisp The Smoking Alternative's replyOfficial

19 Mar 2018, 10:03

Good Day Matthew

Thank you for taking the time to reach out to us! We are sorry to hear about this experience, and you are correct, this should not be happening.

We would like to speak further in order to assist in resolving this issue. One of our agents will get in touch during the course of the day.

Regards,

Twisp Team

Best regards,

Twisp The Smoking Alternative's reply19 Mar 2018, 10:03

Official

Good Day Matthew

Thank you for taking the time to reach out to us! We are sorry to hear about this experience, and you are correct, this should not be happening.

We would like to speak further in order to assist in resolving this issue. One of our agents will get in touch during the course of the day.

Regards,

Twisp Team

Best regards,

Matthew V's updateReviewer Update

21 Mar 2018, 15:01

Good Day I am terribly sorry for only getting back to you now, I have been away and was not with my cellphone or laptop. I am available tomorrow between 12-4

Matthew V's update21 Mar 2018, 15:01

Reviewer Update

Good Day I am terribly sorry for only getting back to you now, I have been away and was not with my cellphone or laptop. I am available tomorrow between 12-4

Matthew V's updateReviewer Update

23 Mar 2018, 00:29

Hi. Please try contact me again

Matthew V's update23 Mar 2018, 00:29

Reviewer Update

Hi. Please try contact me again